March 2025

Beyond the GUI: It’s Time for a Conversational User Interface Also, such an interface can be used to provide metrics regarding performance based on the task management framework. This information then goes straight to the customer relationship management platform and is used to nurture the leads and turn them into legitimate business opportunities. The system […]

Amazon Lex brings automated call transcript review to chatbot building Over 80 percent of customers look at a partner’s competencies before deciding who to work with. It is what’s going to hold back customers from adopting generative AI, if they don’t have a clear understanding of how security and responsible AI is implemented. The creators